TOP SUPPORT TOPICS:
Cable TV (PDFs) Parental Controls Tuner Connections i-Guide Quick Reference Buckeye Media Gateway Guide (Whole Home) DVR Quick Guide HD DTA Remote Guide CableCARD FAQs Buckeye Express High-Speed Internet (PDFs) Internet Consumption FAQs Setting up email in Outlook Setting up email in Outlook Express Setting up email in MacMail Buckeye Phone (PDFs) Buckeye Phone User Guide Accessing Your Bill Online TOP SUPPORT HELP VIDEOS: Power Cycling Your Modem: Internet & Phone Parental TV Controls	Set up your remote control. Learn about Buckeye Media Gateway - Whole Home DVR and so much more. CLICK HERE FAQs on the NEW HD DTA.

	CLICK HERE to view the library of Support Team HELP VIDEOS.
	CLICK HERE to chat LIVE with a customer service representative NOW!
	CLICK HERE to learn about Parental Control.

CHANNEL LINE-UPS (PDF format) Toledo Channel Line-up SE Michigan Channel Line-up Erie County Channel Line-up Toledo Line-up by Name Erie Line-up by Name Local HD Line-up (no digital converter/no cablecard)

WEB DOCUMENTS All documents provided refer to residential service. Cable TV ----------- DVR User Guide Tuner Connections Parental Controls i-Guide Reference CableCARD FAQs Gateway User Guide Buckeye Express ----------- Acceptable Use Access Disclosures Consumption FAQs Product Definitions Terms & Conditions Service Agreement Web Privacy Buckeye Phone ----------- Accessing Your Bill Calling Card Guide Local Calling Area Phone Packages Phone User Guide Long Distance Rates Voicemail Interface Taxes and Surcharges

CONTACT US Call Us: 419-724-9800. Erie County: 419-627-0800 Email: askus@cablesystem.com Chat: CLICK HERE for live online chat. In Person: Southwyck: 8am-7pm, Mon-Sat; Noon-5pm, Sun DeVeaux: (2600 W. Sylvania) 8am-7pm, Mon-Sat; Noon-5pm, Sun Navarre: (3021 Navarre Ave., Oregon -- inside computerXTREME) 8am-7pm, Mon-Sat; Noon-5pm Sunday Erie County: 409 E. Market Street: Mon - Sat; 8am - 6pm